General Questions

Q1. What is SeniorCitz.com?
SeniorCitz.com is a curated product discovery platform that helps seniors find trusted, easy-to-use wellness, mobility, and lifestyle products.
We simplify decisions by recommending one carefully selected product per need.

Q2. Do you sell products directly?
No. SeniorCitz.com does not sell any products.

All products are sold, shipped, and fulfilled by Amazon. We only provide recommendations and redirect you to Amazon to complete your purchase.

Q3. Are your recommended products safe for seniors?
We carefully select products based on ease of use, comfort, customer feedback, and suitability for seniors.

However, we do not manufacture or test products ourselves. Final product quality, safety, and performance are the responsibility of the seller and manufacturer on Amazon.

How SeniorCitz Works

Q1. How do I buy a product?
Click “View on Amazon” → You will be redirected to Amazon → Complete your purchase there.

Q2. Why do you recommend only one product per category?
To reduce confusion and decision fatigue. Instead of overwhelming you with multiple options, we focus on recommending one dependable and well-researched choice.

Q3. Do you earn a commission?
Yes. As an Amazon Associate, SeniorCitz earns from qualifying purchases.

This does not increase the price you pay.

Orders, Shipping & Delivery

Q1. Who handles shipping and delivery?
All shipping, delivery, and logistics are handled entirely by Amazon and its partners.

Q2. How long will delivery take?
Delivery timelines are determined by Amazon based on your location. You can see the exact estimate on the Amazon product page before placing your order.

Q3. How do I track my order?
You can track your order directly through your Amazon account or the Amazon app.

Returns & Refunds

Q1. Who handles returns and refunds?
All returns, replacements, and refunds are handled entirely by Amazon.

Q2. What if I receive a damaged or defective product?
You can request a replacement or refund directly through Amazon’s “Your Orders” section.

Q3. Should I contact SeniorCitz for returns?
No. SeniorCitz does not process returns or refunds. Please contact Amazon Customer Support for any order-related issues.

Product Questions

Q1. Are the products easy for seniors to use?
Yes. We prioritize products that are simple, comfortable, and senior-friendly in design.

Q2. Do products come with instructions?
Yes. Product instructions, manuals, and usage details are provided by the manufacturer on Amazon.

Q3. What if a product is out of stock?
Product availability is managed by Amazon. You can check stock status or use the “Notify Me” option on Amazon if available.

Support & Contact

Q1. How do I contact SeniorCitz?
For website-related queries or product guidance, email: support@seniorcitz.com

Q2. Who do I contact for order issues?
For order, payment, delivery, return, or refund issues, please contact Amazon Customer Support directly.

Q3. What can SeniorCitz help with?
We can help with:

• Product recommendations
• Guidance on senior-friendly options
• Website-related support

We do not handle payments, shipping, orders, or returns.